SPE Online Education
Business Essentials Courses
A Manager's Guide to Superior Customer ServiceContains 2 Component(s), Includes Credits
A Manager's Guide to Superior Customer Service explores the art and science of developing a superior customer experience. Customers are vital to any organization and superior customer service can pay large financial dividends.
An Overview of Sustainable ManagementContains 2 Component(s), Includes Credits
Sustainable management is managing a firm so that it generates profits for its owners, protects the environment, and improves the lives of the people with whom it interacts. The business case for sustainable management is that it can help a company's long-run profitability and success.
Body Language for LeadersContains 2 Component(s), Includes Credits
This course will provide leaders with tips for reading body language and using it to exude both strength and warmth. The course also addresses gender stereotypes and cross-cultural body language and explores the role of body language in virtual communication.
Business Law for EntrepreneursContains 2 Component(s), Includes Credits
This course covers the basics of business law for an entrepreneur. It reviews legal structures for a new venture, intellectual property, employment law, contracts, government regulation, and personal and real property.